1. Who are we?
We are the big Offenbach brand in Germany.
2. General
Offenbach would like to thank you for visiting its websites and showing interest in its company and company products.
3. Protection of Personal Data / Protection of privacy
Protecting the security and privacy of your personal data is important to us. Therefore we conduct our business in compliance with the applicable laws regarding protection of personal data and protection of privacy. Please see below for details on what type of data information is collected by Offenbach, how it uses the information and with whom we share the information.
4. Collecting and Processing Personal Data
You can use all the areas of our website that are not access-protected without disclosing your identity. By default, we log every use of our website in order to eliminate disruptions and clarify security incidents. More about the protocol data can be found in the chapter “How we process your data”.
5. Log data
Whenever you call up a website, your Internet browser automatically transmits information to our web server (so-called protocol data) for technical reasons. We store some of this information in log files, such as:
- Date of the access
- Time of the access
- URL of the linking
- website
- retrieved file
- transferred data volume
- Browser type and version
- operating system
- IP address (anonymized)
Whenever you call up a website, your Internet browser automatically transmits information to our web server (so-called protocol data) for technical reasons. We store some of this information in log files, such as:
In order to rectify faults or to preserve evidence in the event of security incidents, it may sometimes be necessary for us to collect additional personal information together with the log data in order to remedy faults or preserve evidence relating to security incidents. We delete this data once the fault has been remedied or the security incident has been conclusively clarified, or the purpose of processing has ceased to apply for other reasons. In the event of a security incident, we will transmit log data to the investigating authorities on a case-by-case basis, to the extent permitted. We always store log data separately from other data collected that relates to the use of our website.
6. Children’s Privacy
We do not knowingly collect or use any personal data from online visitors under the age of eighteen. We do not knowingly allow visitors under the age of eighteen to participate in any promotions or contests made available on our websites from time to time. If we discover or are notified that we have collected personal information from a person under 18, we will delete that information from our systems.
7. International Data Transfer
Offenbach may transfer your personal data to its parent company in Germany, and to any worldwide affiliates when processing data. We may also transfer your data to a third party outside your country of origin to the extent regulated in this privacy statement.
8. Contacts
If you have any comments, suggestions, questions, or concerns, you may contact us by using the contact corporate information listed above.
9. Contact Us
You may address all communications to info@offenbachco.com.
. Please include your name, address, and phone number or email in all communications and state clearly the nature of your request.
You may also direct a complaint concerning compliance with the Privacy Policy to our Privacy Officer. The complaint must be in writing. Within a reasonable time of receipt of the complaint, the Privacy Officer will conduct an investigation into the complaint. The format of this investigation will vary depending on the circumstances.
After the investigation into the complaint, we may take appropriate measures necessary to rectify the source of the complaint if it is necessarily required.
Within a reasonable time of conclusion of the investigation, the Privacy Officer will inform you either verbally or in writing, of the result of its investigation into your complaint and any appropriate measures we will take to rectify the source of the complaint if necessarily required.